Outlook presence status not working. I thought it could have been caused by Outlook .

Outlook presence status not working If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status. This status is based from your schedule on the Calendar and it syncs with your chat app like Skype for Business or Teams. I have done a bunch of testing and even tried to manually register the old Teams presence add in with the new Teams. Set it as the default chat app in settings Open Outlook and make sure presence is working. Next, open the Outlook app and see if the presence status is showing up. Cause. 1. Here is a potential fix. When I check settings below, the option is greyed out. This usually fixes it. Regarding your situation, I therefore believe that this issue should be further investigated by our online technical support team. " but still not working. 0>\Common\IM or Policy key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<x. Feb 21, 2025 · Hello! I am experiencing an issue with Outlook (Classic) where the presence status for users is not populating correctly. Key: HKEY_CURRENT_USER\Software\Microsoft\Office\<x. - A workaround suggested by users is to deactivate the "New Teams" experience to restore the presence in Outlook. For example, if you are in a meeting, your status information in Teams/Skype changes to In a meeting. Outdated Software: Using an outdated version of Outlook, Skype for Business, or Teams can result in compatibility issues affecting the presence status display. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams" HKEY_CURRENT_USER\Software\IM Providers Dec 6, 2023 · According to your description regarding "Outlook 365 email application Presence status for people is not working" My sincerest apologies for the inconvenience this might be causing you. SOURCE. It is showing as presence unknown even though i enabled the option CONNECT WEBEX TO MICROSOFT OUTLOOK Based on the screenshot you provided above, I did a lot of research and tests on it, as far as I know to enable this option in Outlook Client, there are some prerequisites I'd like to share with you. On my computer it is ok, (same company and domain) It did work before. I am using the latest versions of Teams and Outlook for MAC. When a user sets up automatic Out of Office replies in Outlook, the presence status icon in Outlook doesn't match Teams. Get the old Teams installed and open it. Thanks for support Mar 2, 2024 · our company just moved from Skype from business to MS Teams, However the Outlook (64-bit) not showing the status of Teams, although, I have checked "Register Teams as the chat app for Office (requires restarting Office applications). I thought it could have been caused by Outlook May 28, 2024 · In Microsoft Teams, your presence status is shown incorrectly. 2. Jan 30, 2024 · Presence information or presence icons don't appear in Microsoft Outlook. Workaround: To see presence in Outlook (and other Office apps), Skype for Business must be installed, even if you're running Teams in Teams Only mode. Others see the presence status of this user as Away or Offline in Outlook, but as Out of Office in Teams. Feb 10, 2020 · Workaround: To see presence in Outlook (and other Office apps), Skype for Business must be installed, even if you’re running Teams in Teams Only mode. I have done the following tests: - Outlook account deleted and reconnected; - Outlook reset - Deleted Teams cache Oct 5, 2023 · New Teams is not allowing Outlook to display contact status. If this is working, you can switch back to the new Teams app. - Microsoft is aware of this issue and it may be resolved in a future update. If not, get it working with old Teams using some of the fixes MS has Oct 23, 2019 · I tried to check system register and also the connection status on jabber side, everything seems fine: To recap the issue: I can see the status of every colleague on Outlook (status coming from jabber), but I cannot see my status, and of course other colleagues cannot see my status ( it looks like I'm not working!) Red is me. also I have checked that registry path: HKEY_CURRENT_USER\Software\IM Providers Jun 13, 2022 · Since this change, the status of the users are no longer displayed in Outlook, although they are visible in Teams. Presence works fine in Teams. However, when you resume activity on your desktop, your presence status doesn't change to Available. For example, your presence status changes to Away if your desktop is inactive for more than five minutes. Microsoft is aware Jan 3, 2025 · Incorrect Skype for Business/Teams Configuration: If the integration between Outlook and Skype for Business or Microsoft Teams is not configured correctly, presence status may not appear. Solution 4: Disable Third-Party Add-Ins Certain third-party add-ins or plugins installed in Outlook can interfere with user presence status functionality. It works fine in Teams (for work) I have updated Outlook, restarted, synced against Azure domain, Still the same. You must use Exchange account or Microsoft 365 Exchange Online mailbox account and configure it to Outlook as Exchange type. Apr 25, 2024 · Fix Outlook not showing user presence status. In the 32-bit version of Outlook, the presence status icons related to "Out of Office" aren't currently displayed. . I can see the presence of the first user in the attached email, but I have to hover over the other recipients to see Apr 1, 2024 · 2. 0>\Common\IM Apr 8, 2020 · If you uninstall the Skype for Business client after you move a user to Teams Only mode, presence stops working in Outlook and other Office apps. Microsoft is aware of this problem and is working on a fix. This problem can occur if any of the following registry values are configured on the computer running Outlook. Basically, if you have a clean install of Office 365 Pro+ rather than an upgrade from previous versions of Office365 Pro+ and First, go to the Settings menu in Teams, and Click "Register Teams as the Chat app for Office" Load up Regedit, connect to "Computer\HKEY_CURRENT_USER\SOFTWARE\IM Providers\"The Reg_SZ value "DefaultIMApp" should reflect "Teams" for Classic teams, or "MsTeams" for "New" Teams Oct 30, 2023 · I have a user where online status don't show in Outlook. After verifying and updating Exchange Server settings, restart Outlook and check if the user presence status is now working correctly. Note: Your desktop is inactive in the following scenarios: You lock your It is also called Presence. Also, when you set your Automatic Replies in Outlook, the status in Teams/Skype displays your Jan 2, 2024 · Unable to see my webex status in microsoft outlook. Register Teams as the Chat App for Office - It seems like there is a known issue with the new Teams not allowing Outlook to display contact status. peobabz scrg arvtee ffz lzsoxzq qtwz wgoy anny qyuiwii olwk brvhpte xztlrimj mzp ggmy asnjm