Gabb wireless customer service email Phone wouldnt connect to app or work Called support, online support and sent email. Gabb offers a proprietary environment purpose-built for kids, spanning everything from its operating system to eliminating visibility into inappropriate apps and content. I got Gabb Watch3 #2 in the mail - I had the same issue, but then my son damaged it. $25 Off Sitewide Coupon + Free Shipping Promo Code! View complaints of Gabb Wireless, Inc. providing customer service, processing Contact Gabb by clicking on our chat in the bottom corner or by dialing 611 on your Gabb Phone to cancel your new service activation or to request a return. Device Ownership: Until you have made all 24 payments, Gabb Wireless retains ownership of the device(s). Well, a few weeks later a customer service rep called Marceline sent me an email and went above and beyond to get me taken care of. Ensure your child is responsible for expanded internet use. . Setting up your Gabb Phone Step 1: Pick your plan & activate service Step 2: Pair your Gabb phone to […] Customer Service Representative at Gabb Wireless · Experience: Gabb Wireless · Location: Vernal · 65 connections on LinkedIn. Oct 26, 2023 · Yes, you can transfer your existing phone number to a Gabb phone. $25 Off Gabb Phone & Watch. Gabb Wireless aims to provide children with a basic phone that has all the key features parents need, while eliminating components that could pose risks. Jan 21, 2025 · Troubleshoot with Customer Support: Customer Support can further investigate this with you. Every day for 10 days I wasted so much time emailing, calling, and live chatting to get the issue fixed so I could use the service I paid for Each customer service "technician" told me the same thing. I contacted Gabb and got another watch with the warranty I thankfully paid for. Aug 31, 2023 · Amazon. –6:30 p. Find out what works well at Gabb Wireless from the people who know best. Enter your questions below. They’ve all led different aspects of ventures with diverse worldviews and varied approaches, but they all share a common goal: Create a safer tech environment Mar 12, 2023 · View Sterling Turley's business profile as Director, Customer Support at Gabb Wireless. Gabb’s cellular service runs on America’s fastest network, and has nationwide coverage. com: Gabb Phone 3 Pro - 32 GB Smart Phone for Kids & Teens, Safe Apps, GPS Tracking Black, Made by Samsung, GPS Tracker, First Phone, 30 Activation Fee : Cell Phones & Accessories Customer Service Specialist at Gabb Wireless · Gabb Wireless · Utah Valley University · Spanish Fork · 219 connections on LinkedIn. The Better Business Bureau has 100s of complaints just like ours. Offers vary by state and service may not be available in all states or areas. Chat (customer preferred): Chat live with our support team; Phone: 385-235-6646 Contact Gabb Support via chat or phone to get help with a device, service, or billing issues. I got Gabb Watch #3 in the mail - still having the same issue. Diane Acevedo, Senior Vice President of Operations and Customer Experience at Gabb Wireless Background Gabb Wireless is a U. *Gabb Life collects the following information during this contest: Your billing information, including payment card number (to consent to your child’s contest submission) Your child’s first name and last initial; The city and state where your child resides; Your child’s email address and phone number View complaints of Gabb Wireless filed with BBB. Bought this watch off Amazon. Jun 27, 2024 · Pre-loaded with essential apps like Gabb Maps, Gabb Weather, calendar, voice memos, and calculator for safe and reliable use. The customer service hours are limited. MT, and Saturday from 7:00 a. m. The phone customer service rep Tricia was rude and unhelpful. We also have a robust library of helpful articles and videos about common Gabb Phone questions so you can find answers as 7 Gabb Wireless reviews. Return all equipment acquired in connection with your activation, your Device, and/or accessory, along with proof of purchase and a completed I have been on chat with Gabb's customer service for literally 2 hours at this point. Buy, upgrade, or replace lines with Gabb. com, or by phone call at 385. 4 out of 5 stars 34 Our system does account for a 4-5 day period where notifications are sent letting the customer know the payment was missed. 5 GB of Data. but no email was sent to confirm the guardian access as had Supporting Families During This Digital Era We are dedicated to creating a safer digital world for kids and empowering parents in this digital age. Gabb’s Referral Process Reviews from Gabb Wireless employees about working as a Customer Service Representative at Gabb Wireless. Leave a review and share your experience with the BBB and Gabb Wireless. An Overview of Gabb Wireless. Please include in the subject line “[Your name as it appears on the review] - google review” and provide your Gabb Wireless account information in the email. Call into our Customer Support agents at 385. Verified email . After the period of notifications, service will be temporarily suspended until the payment has been made. Mar 6, 2025 · Edit: Customer service reached out considering our recurring issues every couple months. If you do not wish to move forward with the cancelation, you can communicate that to the Billing agent. is NOT a BBB Accredited Business. They come from different backgrounds, businesses, and industries. com. MT, Saturday from 7:00 a. m–3 p. To help us Identify any issues you may come across, please copy the information below and provide it to a Gabb Employee so we can assist you. 5000 list of fastest-growing private companies for 2024. MT to have an agent assist you with canceling your line. -6:30 p. 37 12/30 package arrived @5:14 5:26 package was opened and attempted set up. dalby@gmail. Contact Customer Support by Live Chat on www. com for Lifeline eligibility criteria and applicable terms & conditions. Gabb Support Assistant (Beta) uses artificial intelligence to provide you with insights that will help you set up and enjoy your Gabb device and answer questions about parenting with tech. Additional Information. I received an email 9/7 saying the watch would be replaced View Brock Hill's verified business profile as Customer Service Representative at Gabb Wireless. Update: Gabb reached out to me the day I left this review. Thank you for working with our team to make this right! Aug 6, 2024 · You can remove access to these apps under “App Management” on your Gabb Account at any time. If you love helping people and are passionate about making a difference, we would love for you to Feb 23, 2025 · How much does Gabb Wireless in the United States pay? See Gabb Wireless salaries collected directly from employees and jobs on Indeed. Social Media Facebook Twitter LinkedIn. Find contact's direct phone number, email address, work history, and more. The company opened a new office in Nashville and increased its workforce with new employee additions. Once the Watch was activated, it will shut off intermittently, and the GPS function has never worked when attempting to track on the app. Any further Customer Support information can be found on our website under Contact Us. Learn about Gabb Wireless culture, salaries, benefits, work-life balance, management, job security, and more. I've had emails that take a week at times to get answers in the past. See BBB rating, reviews, complaints, and more. If you do not have the extended warranty for that line, you can purchase a replacement through your Gabb Account online. And includes a promo code! Looking for a Gabb Wireless Promo Code? Use 'SIMPLYJ' at checkout to save $25! PsstSave an extra 5% on your purchase of a Gabb device with Rakuten 12/26 order was placed for 162. Our live support hours are Monday-Friday from 7:00 a. You can also talk with our Customer Support team to personally cancel the request through chat at www. How do I set up parental controls on my child’s Gabb phone? To set up parental controls on a Gabb phone, go to the Settings menu on the phone and select Parental Controls. With kid cell phones and kid smart watches, Gabb offers the solution to digital communication in steps, offering parents peace of mind. If a number isn't in the Gabb Watch's contact list, it can't call or be called. As you can see in the video, I logged into my account, selected an opti See Gabb Wireless salaries collected directly from employees and jobs on Indeed. Gabb employs a full Customer Support team ready to answer questions via text, call, or email Monday-Saturday. Get 5 free searches. Please give us a call at (385-235-6646) or chat with us during our normal business hours: Gabb Wireless was recognized on the Inc. Customer Support Team Lead at Gabb Wireless · Experience: Gabb Wireless · Location: United States · 40 connections on LinkedIn. MT. Ready to Go: Battery included in the box, simply insert and power on to start connecting! They will contact you via email as soon as they get to your cancelation request. View Kayra Howard’s profile on LinkedIn, a professional community May 11, 2021 · Want to be able to get ahold of your child, but don't want them having access to a smart phone 24/7? Enter: Gabb Wireless. Gabb provides phone and live chat support from 7 am to 7 pm MST Monday to Friday and 7 am to 3 pm MST on Saturdays. Discover which options are the fastest to get your customer service issues resolved. ™ Let them listen their way on the largest kid-safe music library. I appreciate their customer service as they’ve always been kind and trying to offer help. Rarely do you see customer service like this, 100% worth a review update. The latest issues is Gabb Music not working because it says the GabbID app is not logged in, which it is, and Gabb is looking into it. 235. Not explicits. Simply contact Gabb customer service and they will guide you through the process. com website 428 people have already reviewed Gabb. Information about issues, planned maintenance and their status. Kayra Howard Email & Phone Number | Gabb Wireless Customer Service Representative Contact Information May 28, 2024 · Recent studies have shown a correlation between heavy social media use and anxiety and depression among younger generations. standupwireless. Thank you for working with our team to get this To get that order placed, please contact our Customer Support by chat at www. Hope this helps!-Reagan To ensure we can follow up with you as soon as possible, please send an email to support@gabbwireless. When a phone number was assigned to an iPhone user before being assigned to your new Gabb device, the phone number can sometime need to be re-registered from iMessage to message properly to and from the Gabb device. Plus, parents have full control over incoming and outgoing calls and texts. Wanted to chime in here. Customer Support. BBB helps resolve disputes with the services or products a business provides. Gabb Discussions. Date of experience: November 20, 2024 How to Set Up Your New Gabb Watch 3e; Gabb Billing; Cancel a Gabb Line; Gabb Watch 3e; Gabb Messenger for Parents; Gabb Watch 3e Troubleshooting; Setting Parental Controls in the MyGabb App; How to Contact Gabb Support Oct 28, 2024 · Reviews from Customer Service employees about working at Gabb Wireless in Lehi, UT. Our executive team brings a wealth of knowledge, experience, and humility that defines Gabb Wireless. Read about their experiences and share your own! | Read 81-100 Reviews out of 425. Compare pay for popular roles and read about the team’s work-life balance. Reset the MMS with Customer Support: Our Customer Support can be contacted by chat on www. Gabb Discount Code: 10% Off On First Order. gabb. com or stephen@gabb. Get help with billing, account management, technical support and more. E-Mail: [email protected] Website: 🌍 Visit MyGabb Website Need to log into your Gabb account? Click to log in here. Troubleshoot with our latest AI-powered beta feature. Service provided by Global Connection Inc. , MT or Saturday from 7:00 a. Visit www. Send a direct message to us through Facebook or Instagram to get connected with our Customer Support; Please contact our team during our support hours Monday-Friday from 7:00 a. Salary information comes from 23 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If you are currently experiencing this, please contact Customer Support by chat at www. Free Gabb Phone 3 Pro. Jun 27, 2023 · Gabb doesn’t provide mobile data and internet access on its devices. 6646; Direct Messaging on Facebook and Instagram. of America d/b/a StandUp Wireless. Gabb prioritizes the safety and the mental health of children. In addition to the Gabb Phone and Gabb Watch, Gabb has many fun accessories for your kids to enjoy. Gabb devices cannot make calls when traveling internationally, but certain features maintain functionality when connected to WiFi. Hope this helps!-Reagan View Carley Mock's business profile as Customer Service Agent at Gabb Wireless. Gabb Wireless launched the Gabb Phone 4 and the Gabb Phone 4 Pro, targeting kids and teens with enhanced safety features. Jun 26, 2024 · Gabb Phone 4 Pro is designed for teens aged 13-18, but parents decide when their child is ready. We're open Monday-Saturday. Check out Gabb's cases, screen protectors and watch bands. Job Gabb Service Plans and Family Rates ; Gabb Service Plans and Family Rates. Jan 9, 2025 · Reset with Customer Support: Our Customer Support can preform many resets to help resolve this Contact Customer Support by Live Chat on www. Customers are also responsible for shipping costs. Gabb Customer Service. Check out this in-depth meta Gabb Wireless Review ⭐ Includes current top discount - 50% off! Jan 17, 2025 · Reset with Customer Support: Our Customer Support can further investigate the network in your area to see what could be causing this. View Maddi Durrant’s profile on LinkedIn, a professional Not BBB Accredited. Leave a review and share your experience with the BBB and Gabb Wireless, Inc. Join the conversation. com , or by phone at 385. Gabb Watch3 #1- The call failed when I called the watch. dalby@icloud. We will contact you within 24 hours. For the sake of having a good purchase, do NOT go to this company, there is only 4 gb of ram in the 4 pro and is hogged up by MyGabb meaning on a hot day it will lag like crazy, Gabb messenger is labeled as malware on the phone, Gabb will only allow Gabb Music and no other music services, as well as An inaccurate Maps and Weather app Very restrictive settings (a reason the gps Jul 29, 2024 · What is Gabb Wireless’ Return Policy? Gabb Wireless offers a 15-day window from the time you receive their products to initiate a return. (Simply click the box below to copy) Edit: Customer service reached out considering our recurring issues every couple months. Feb 10, 2025 · View complaints of Gabb Wireless, Inc. Our Customer Support team is the heart of that mission, providing exceptional care and guidance to families navigating the world of safe technology. Thanksgiving Way, Suite 300. How to Set Up Your New Gabb Phone 4 or 4 Pro. View BBB customer reviews of Gabb Wireless, Inc. View BBB customer reviews of Gabb Wireless. You can name each phone, manage your account, and access helpful support resources. I haven't had any issues. Dec 16, 2023 · The customer service was so poor that the CEO sent out an apology email acknowledging frustration that no one could be provided assistance. The item must be sealed in its original packaging, if not, you’ll pay a $50 restocking fee. m-6:30 p. You will become the owner of the device after making all Sep 1, 2024 · Gabb Wireless Service Highlights While devices are certainly important, software and network capabilities play an equally critical role when assessing a modern phone provider. MT Account Sync with Customer Support: Your account may need a Sync to help it recognize the fix; You can contact our amazing Customer Support team by phone at 385. Can I add the Gabb Phone 4 Pro to my family plan from my phone service provider? You cannot. Songs from the biggest record labels, curated using software and human filtration—Gabb Music is the safe library of songs that kids and teens actually want, and parents can say yes to. com) and phone number at RocketReach. Customer Support can be contacted through chat on www. View Nathan Jones’ profile on LinkedIn, a professional Customer Service Representative at Gabb Wireless 🎮 Gamer · Worked as a Cashier for 8 months during my senior year at Timpanogos High School, currently employed at Gabb Wireless as a Customer Reviews from Customer Service employees about working at Gabb Wireless. Nov 6, 2024 · To help right this, our amazing Customer Support team can preform a sync to your MyAccount to help ensure the proper model number is assigned. Chat with us on our website during live support hours Monday-Friday from 7:00 a. A free inside look at company reviews and salaries posted anonymously by employees. If you have trouble with this process, our Customer Support team can help complete the change on their end. Hope this helps!-Reagan Oct 31, 2024 · The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Share knowledge. Gabb is its own Dec 11, 2024 · With the MyGabb app, you can quickly call, message and locate all of your Gabb Wireless phones. 4101 N. Mar 4, 2025 · I reached out to customer service to ask for an upgrade to a phone and she gave me wrong information saying I couldn’t. Its support lines are closed on Sundays. I updated my review from 1 star to 3 stars for customer service. Get help with Gabb billing, orders, upgrades, cancelation, buying, purchasing, and more. I will contact support again tomorrow to see if they can fix it. Nov 18, 2024 · Gabb Wireless has included parent-enabled apps that are custom-built for safety, eliminating the need to worry about inappropriate or distracting apps sneaking onto the device. Never use Gabb. How much do Gabb Wireless Customer Service jobs pay? Updated March 19, 2024. They offered to replace my sons watch at no charge. She was an exceptional customer service rep and now I highly recommend Gabb to family and The phone never worked properly from the start. I attempted to cancel 6 times and contact customer service via email and Have maintained and continue to maintain your Gabb Wireless account in good standing; Gabb reserves the right to deny eligibility to participate in the Purchase Plan for any reason. May 11, 2023 · If you have questions about this policy, please contact Gabb at: Gabb Wireless, Inc. Share Knowledge. For exchanges, please fill out this form . Oct 18, 2024 · Gabb Wireless developed its own operating system to reduce security risks from third-party networks. Contact Us › Gabb Wireless, Inc. Ask them to preform a "Gabb Sync". For parents who worry about providing internet or social media access to their kids (but still want to be able to contact them), Gabb Wireless offers a social media-free phone that lets you keep in touch with your kids—and helps keep them safe. S. If you set up a new line when you wanted to transfer your service, we’ll need to help you cancel that line and transfer your service to your new Gabb Phone 4 or 4 Pro. com, or by phone at 385. 3 Pack Rainbow Bands Compatible with Gabb Watch 3 Bands,20mm Soft Breathable Double Colors Silicone Sport Band for Gabb Wireless Kids Watch 1/2/3 4. They can be contacted by Live-Chat through www. Uncover why Gabb Wireless is the best company for you. Gabb Music® Stream hits. Overall, we've been customers for several years and only had to contact customer service a handful of times. Supporting Families During This Digital Era We are dedicated to creating a safer digital world for kids and empowering parents in this digital age. And with features like music streaming, messaging, navigation, and other popular kid-friendly apps like fun games, your kids will still absolutely love it and get View Brandon Yapias's verified business profile as Customer Service Representative at Gabb Wireless. I have also spent a few hours waiting to talk with customer service to get various problems resolved. It can access third-party apps enabled by a parent, some with internet access. Ask questions. Do not waste your money or your time on this product or service. If you love helping people and are passionate about making a difference, we would love for you to Service and support from Gabb experts Learn about additional service options and get expert technical support from the Gabb customer service team. Customer Support. To update card information in you MyAccount, please follow these steps: Log into your MyAccount on the Gabb. The best cell phone for kids! This Gabb Wireless review will tell you all you need to know. 6646 Monday-Friday from 7:00 a. Thank you!-Reagan Explore articles and tutorials to answer your questions. m To contact Stephen R Dalby send an email to stephen. So, even though Gabb uses Verizon’s 4G LTE network, you won’t have access to cellular data. Get Kayra Howard's email address (k*****@gabbwireless. How to contact Gabb Wireless Dec 1, 2024 · So how exactly does Gabb Wireless enable communication while protecting children? I put their service to the test in this in-depth review. -based carrier that provides safe technology (smartphones and watches) for kids aged 5-18. It worked great for about 6 months. Feb 17, 2025 · Gabb is an American technology company that specializes in safe tech for kids and parent education. -3:00 p. View Rett Putnam's business profile as Customer Service Representative at Gabb Wireless. But I've always had good support when calling in directly using the customer support phone number 3852356646. Jul 15, 2024 · Resets with Customer Support: Our Customer Support can be contacted by chat on www. Tue original warranty was still in play and they replaced the watch. Cell Phone Supplies in Hiawatha, IA. com, stephen. Hope this helps!-Gabb Product Team Plans include a minimum of 1,000 Minutes, Unlimited Text, and 4. 6646 Monday-Friday from 7 If you run into any trouble with the order process, please contact Customer Support by chat on www. To disconnect a line(s) and cancel your service, chat with our Billing Support team through the Live-Chat feature in the bottom right-hand corner of our website gabb. You have the option to purchase a Gabb Extended Limited Warranty (“Extended Service Contract”) for each Device at the time of purchase which covers damage from accidental drops and spills during normal use (“Normal Use”), meaning common end-user use under normal home conditions in accordance with the user instruction materials*. Then the battery just got super unreliable, even with the updates they said would solve this GABB LEADERSHIP. Once set up, you'll be able to check the location of each phone with a simple tap. Click to learn how to adjust or add lines with your Gabb plan, and more. MT; Hope this helps!-Reagan Dec 7, 2021 · By sharing their Gabb phone number for a new customer to use as a promo code, new customers can receive the current best deal available for a discount off their first Gabb device purchase, and the current customer can earn one month of free service- WIN-WIN. Discover what the Internet is saying about Gabb Wireless Pros Cons - See the Best Reviews from real users. Contact Gabb Support & learn about our upgrade & referral programs. r. Browse our support articles and find answers to your questions. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Gabb Warranty Options Gabb Extended Limited Warranty. Technical Support: Email this Business Customer Service: Email this Business. As for software, the new software includes the ability to add up to 100 contacts, Keyboard, Speech-to-Text, Gabb Move, Mimic by Gabb, 3 new Gabb Go pets, Calculator, New Ringtones, 2 New Themes, 10 New Wallpapers, Gabb ID, Wi-Fi, Bluetooth, Quiet Times with Focus Mode and Silent Mode Schedules, and Volume Control. It's great that these troubleshooting steps helped solve this issue for you. Gabb Music+ (subscription) is the largest kid-safe music streaming service with original tracks, free from explicit lyrics. Even the maps and content filters on Gabb phones are proprietary. filed with BBB.
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