Solarwinds wmi polling requirements.
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Solarwinds wmi polling requirements May 12, 2020 · Hello Solarwinds - Does a document exist on what ports need to be open on a Server 2019 firewall to allow WMI to communicate? I have been searching and have not found anything that mentions this. The curriculum provides a comprehensive understanding of our portfolio of products through virtual classrooms, eLearning videos, and professional certification. Mar 25, 2014 · The last I heard in April was this section of the Port Requirements document was due to be updated, with the Additional Web Server requirements to be updated shortly after. Ensure it is configured properly on target nodes or consider disabling WinRM on them. SolarWinds strongly recommends that you install Web Help Desk on a server that is protected from unauthorized access by the public. SAM automatically switches to DCOM as a fallback method to collect data if WinRM fails during a polling cycle, and then works through other methods until polling succeeds. He gave me a link to this thwack post that may help Oct 5, 2015 · I'm guessing that what you are looking for is in this article - SolarWinds Knowledge Base :: How to create a non-administrator user for SAM polling. Refer to Polling methods used by Orion. Port # Protocol Service/Process Direction Description 22 TCP SSH Bidirectional SSH traffic to the SolarWinds SEM VM. Using other polling methods (SolarWinds Platform Agent, WMI, or SNMPv3) with authentication or more complex element types (applications, firewalls, load balancers, or wireless controllers) will increase hardware requirements for the Jun 6, 2022 · I've always used WMI when adding nodes. SolarWinds Platform agents that collect hardware health data were deployed. Scalability engines include Additional polling engines (APEs), Additional web server (AWS), and high availability (HA) backup servers. WinRM is the default transport method used to fetch data for WMI-based component monitors. Feb 13, 2023 · I am in the process of building out a new Orion 2022. You can display a list of issues or potential issues that might occur in your deployment directly in the SolarWinds Platform Web Console. For each issue, the Orion Health page suggests links to steps that resolve the issue. By using scheduled WMI discovery, Web Help Desk can periodically poll endpoints to update hardware and software inventory information. We ended up switching from WMI to the Solarwinds Agent about five years ago for both Windows Servers and Linux Servers. It includes the port numbers, descriptions of their uses, and in some cases which components or products they are used with. SNMP and WMI polling comparison This article provides details about SNMP vs. We have found lots of articles explaining how that can be narrowed down to just one port needed for the actual WMI polling so that helps. 1 system requirements. SolarWinds does not provide support in connection with setting up a WMI. Active Diagnostics is a tool that runs troubleshooting checks against your deployment (both the main polling engine, the WMI or agent polling causes high CPU utilization on monitored Windows nodes in Orion When polling a node via WMI, the WMI process on the target machine experiences high CPU utilization. With WMI you're in full control over which permissions a polling engine is having to your devices via the account being used. solarwinds. Some component monitors do not support polling via SolarWinds Platform Remote Collectors (ORCs). WMI is enabled on the remote server. Refer to product documentation for specific port information. I’m trying to determine what permissions the non-admin account needs for it to use WMI polling on all servers and See full list on documentation. The data is gathered by Active Diagnostics. Use gMSA credentials in the format <username>$@<domain> or <domain>\<username>$ The domain name must be in the FQDN format. Obviously with all the fun breach issues of Solarwinds its not ideal for our polling accounts to be running with full domain admin privileges like Solarwinds wants. Jun 29, 2025 · Hi, we updated requirements on this page: Use gMSA accounts for Windows polling gMSA account needs to be member of LOCAL Administrators group on both sides (SolarWinds Platform polling engine and as well polled node). If WinRM is disabled, WMI uses DCOM/RPC communication to allocate ports within the standard dynamic port range, 1025 — 65536. WinRM Sep 14, 2023 · Due to specific characteristics of WMI polling requests, polling a single WMI-enabled object uses approximately five times the resources required to poll the same or similar object with SNMP on the same polling frequency. SolarWinds, a leading network monitoring platform, relies on various ports to communicate with devices and collect data. I've had a good look on the… Use the Credentials Library to manage credentials for component monitors that retrieve data from servers and services for SAM application monitors. fSecurity Event Manager (SEM) For a list of ports required to communicate with SolarWinds products, see Port requirements for all SolarWinds products. WMI requirements for SolarWinds accounts WMI account permissions required for WMI type polling method used in Orion. Use gMSA credentials in the format <username>$@<domain Feb 13, 2008 · I just downloaded the new App Monitor Module. Scalability Engine Requirements Scalability engine requirements are generally the same as the requirements for a primary polling engine. For Linux nodes, see Credentials and privileges used on Linux/Unix-based computers. What level of access is needed. Using SNMPv3 would remove the need for a domain admin account to poll your servers while still requiring a level of authentication. This is the port for communication between SolarWinds Servers: WebServer, Additional Polling and HA. Resolution NPM implemented WMI polling method does not support polling of interfaces and in such case you will have to use SNMP as a node polling method to obtain interfaces' data. Otherwise, all Windows Script Monitors execute locally on the Main Polling Engine or an APE; an agent allows you to execute scripts on the system where the agent is installed. Now, for auditing purposes, I'm instructed to remove that service account from the admin group and install the agent so that it can use the local account for monitoring. Question: Is the "approx 5x resource requirements" on the polling engine or on the end node being polled? Chris. Additionally, verify if your server has enough resources, especially for CPU. WMI permissions to check if you receive a 'Test Failed' on the Edit Properties. ) Provide details on how to configure such an account on the Windows device-side. To poll your environment, you can deploy agents that provide a communication channel between the SolarWinds Platform server and a computer you want to monitor. Review required operating systems, protocols, and third-party software. If security is of a concern you might also consider using SNMP for all of your polling. SNMP access must be allowed to all SolarWinds polling engines. In 2023. SolarWinds strongly recommends that you install the SolarWinds Platform on a server that is neither public, nor internet-facing. The polling engine requests real-time statistics (through the selected polling method, such as SNMP or WMI) from monitored devices in your environment. Nov 9, 2012 · You can however grant these specific privileges to a least privilege account by following the steps outlined in the following KB article. Dec 10, 2013 · The following KB articles below should outline the minimum permissions required for a least privilege service account used for SAM polling. Learn about node-based and component-based licensing models for SolarWinds SAM. SAM 2020. This information includes: Host name Model Serial number Operating system Hard drive Dec 19, 2018 · Requirements to set up your credentials for accessing an AD domain controller outside the local UDT server domain. This topic provides system requirements for SolarWinds Observability SaaS, including software, hardware, port, database, and cloud requirements. Network admin reference. Select a polling method for polling data on monitored devices: external node (no status), SNMP, ICMP, WMI, agent. Sep 26, 2023 · Hi, So we have SAM and we have a couple of cloud based VM's whereby we need to open the firewall to access to and from the Solarwinds servers, can someone advise where is a list of the ports that need opening for Orion and SAM monitoring to work via ICMP, SNMP and WMI to these servers. WMI: usually enabled on Windows devices by default. The service account I created in AD on the domain was placed in the built-in Administrators group. Using other polling methods (SolarWinds Platform Agent, WMI, or SNMPv3) with authentication or more complex element types (applications, firewalls, load balancers, or wireless controllers) will increase hardware requirements for the server. I am new to WMI, I understand there needs to be a certain level of access to the Windows server for Orion to poll WMI. This topic describes requirements forNetPath - probe computer requirements, port requirements, system requirements, database storage requirements, cloud requirements, and scalability information. I have found this page -… To poll standalone Hyper-V hosts, a WMI user needs the following permissions. WMI polling. SolarWinds recommends using a dedicated Windows account with low-level privileges for PowerShell monitors, especially for scripts executed on polling engines that use the same Windows account as the SolarWinds Platform server. If the polling engine and device are separated by a firewall, SolarWinds recommends that you deploy an optional agent to securely monitor Windows servers and applications by WMI. If you need to close ports 22, contact May 9, 2008 · WMI is dynamic ports it can use any ports best thing to do is either do the fixed port listed above, do source and destination rule or you can also use the Solarwinds Agent which only uses port 17777 and port 17778. What are the… Feb 15, 2023 · monitored objects that use WMI. On the polling engine, the impact is more pronounced. As far as I know the SolarWinds agent is running with system privileges, with no way of modifying the permissions it's running with. 4. See Use WinRM for application monitor polling in SAM. This topic introduces your options for monitoring hardware health for your SolarWinds Platform products, provides requirements and lists monitored hardware sensors. Administrator rights to SQL servers are needed for configuration, but are not required for polling if you use the optional SolarWinds Platform Agent for Windows. Oct 18, 2022 · WMI requirements for SolarWinds accounts Tips for creating a non-administrator user for SAM application monitor polling to aid in troubleshooting by SolarWinds Support Find out how to scale your deployment with SolarWinds scalability engines. Jun 10, 2025 · Using other polling methods (SolarWinds Platform Agent, WMI, or SNMPv3) with authentication or more complex element types (applications, firewalls, load balancers, or wireless controllers) will increase hardware requirements for the server. This topic also describes how to check your license type and manage licenses, plus how SAM licensing works in conjunction with Network Performance Monitor (NPM), Network Automation Manager (NAM), Log Analyzer (LA), and Server Configuration Monitor (SCM in regard to Additional Polling Engines (APEs). So far, the agent is working great for the remote sites, but are there any performance gains for running the agent locally to collect information versus having WMI polling on a node straight from the Orion server? SolarWinds Platform Agent resource consumption Agent resource consumption is variable and depends on what information is collected and how often the information is collected. RPC (Remote Procedure Call): Use RPC communication. As per your above response, I was under the assumption the basic requirements were: TCP Port 17777/17778 (both directions) - SolarWinds Information Service and API Feb 19, 2023 · The minimum requirement that SolarWinds supports for WMI access to a server is a local administrator user on the target machine. Support the use of a lesser priviledged WMI account; and b. It lists the port requirements for what you are asking for under NPM and SAM Nov 27, 2017 · Hi All, Am new to Solarwinds SAM. agentless polling. Hardware requirements are listed by deployment size, based on SolarWinds NPM license levels. Learn about agent vs. The ports vary between products and some are configurable. For previous versions, see Use WinRM for application monitor polling in SAM. We use Solarwinds for our network and server monitoring. This is also used for any API calls; you can use API calls to any SW server. WinRM fallback can negatively impact polling times. This document provides a comprehensive list of port requirements for all SolarWinds products and features. Learn more about multi-module system guidelines. AppInsight for IIS data is collected at the same default 5-minute polling interval as other application templates. Note the permissions listed here for each namespace should be set for that namespace only. For best results, SolarWinds recommends always using the VMAN Orion polling method, which collects extensive data and metrics for virtual systems including clusters, hosts, datastores, and virtual machines. For WMI nodes, credentials specified during node registration to the SolarWinds Platform server are used for polling. . Some component monitors have specific port requirements. Make sure your gMSA account is a member of the local Administrators group, both on the SolarWinds Platform polling engine and on the polled node. Jun 23, 2025 · What are the benefits when configuring the WinRM filtering as opposed to the existing WMI polling that is already working without making major changes in the AD Domain [Installation and configuration for Windows Remote Management - Win32 apps | Microsoft Learn] ? Jan 11, 2021 · Folks, May I know what's if using Solarwinds Orion Polling as opposed to using Agent is faster and lighter ? eg. Apr 1, 2024 · WinRM is the default fetching method for WMI-based component monitors. 1 instance and am finding that some Windows 2019 servers cannot be polled using the same credential that works in the old instance. Aug 10, 2016 · I'm converting our systems that are currently monitored via WMI polling to using the Solarwinds Windows Agent. Apr 1, 2019 · Due to security requirements, I'm attempting to configure a SolarWinds domain service account that does not need administrative rights on each machine, and I'd like This topic describes requirements and permissions for configuring AppInsight for IIS nodes in your environment. WMI Monitors are component monitors that use WMI communication to obtain the result of a WMI Query Language (WQL) query. If your use of Web Help Desk does not need to be public or internet-facing, install it on a server that is neither public, nor internet-facing. Got stuck with one point which is related to the WMI port requirements- In the PDF it says: Monitors and templates using WMI These lists provide the component monitors… When planning an SolarWinds UDT installation, there are four main factors to keep in mind with respect to polling capacity: CPU, memory, number of polling engines, and polling engine settings. Windows Remote Management (WinRM) is a protocol and set of services that enable remote management of Windows systems. SolarWinds Knowledge Base :: How to create a non-administrator user for APM polling. To determine requirements beyond those included here, review the SAM 2023. Requirements You can use gMSA accounts only for polling via WinRM with Kerberos authentication. This issue may be experienced with SolarWinds Agents when a job engine worker gets a spike in CPU utilization. Prepare a SolarWinds NPM installation SolarWinds Network Performance Monitor requirements NPM software requirements Server port requirements NPM hardware requirements However, it represents an average increase of 12 Kbps in bandwidth utilization. Enable the Inbound Rules in the WMI group and create firewall exceptions to allow This topic describes how you can change the method for polling a device monitored with your SolarWinds Platform products. WinRM Authentication Mechanism If SAM WinRM is enabled for application polling on the SolarWinds Platform server and target nodes, select an authentication method for the connection. wmi requirements WMI Polling accounts dstip 15 Nov 2024 View Status History View Status History More Cancel The target node is configured for WMI polling. The Windows agent is being deployed by a 3rd party Enterprise software application, IBM BigFix. To learn about best practices for configuring your Web Help Desk installation securely, see Best practices to secure What authority on each Windows server does the WMI credentials need to perform the necessary polling? So far in my testing if I don't make the user an admin then I can't open the Serivce Control Manager. Nov 15, 2016 · Hi Phillip, Here are some links that you might find helpful: Enable an alert monitoring on a polling engine - SolarWinds Worldwide, LLC. 2 Release Notes. This topic describes how you can change the method for polling a device monitored with your SolarWinds Platform product. Old polling engine is successful at polling, but the new polling engine is not. Active Directory credentials are required for the Active Directory domain controllers you add to UDT. May 17, 2024 · I definitely prefer WMI polling over the SolarWinds agent. does not consume much resource on the server side? Because I'm currently cutting over to not using Solarwinds agent anymore due to the remote agent restart requirement after upgrading Orion Platform, but using… It seems like there is a port not defined in the "Server & Application Monitor WMI Requirements" section. The typical result retrieves the performance data calculated by WMI providers such as the Windows OS or Microsoft Exchange Server. This article allows you to see information from Microsoft on setting up a fixed port for WMI. Feb 6, 2024 · The SolarWinds Academy offers education resources to learn more about your product. 1 or later. For Agent nodes, polling runs without any specific credentials using the Local System account under which the agent service runs on the target node. This article describes the difference between the Preferred Polling Method options in the Advanced section of the Edit Application Monitor page when configuring application monitor templates and application monitors in SolarWinds SAM. These can be set up and edited on the Manage Active Directory Administrator Credentials page, or created when you add a controller. Oct 27, 2021 · We’re currently in process of securing our environment. Learn more about SolarWinds Platform products. It mentions that ports 1024-65535 need to be open. Learn more about SolarWinds SolarWinds Platform products. This topic provides miminum requirements for small, medium, large, and extra-large deployments with multiple SolarWinds Platform products. SolarWinds Platform agents provide a secure, encrypted communication channel between the SolarWinds Platform server and Windows, Linux/Unix, or AIX systems, as an alternative to WMI or SNMP to gather data about key servers, processes, and applications in your environment. Our systems team uses KACE to push the agent and they have incorporated the installer into new server builds so it gets deployed when new hosts are spun up. In this article, we will delve into the world of SolarWinds ports, exploring the essential ports required for its core components Note: Due to specific characteristics of WMI polling requests, polling a single WMI enabled object uses approximately five times the resources required to poll the same or similar object with SNMP on the same polling frequency. Agents An agent is software that provides a communication channel between the Orion server and a Windows or Linux/Unix computer. Also, the requirements for the agent as you mention including, updating Apr 1, 2015 · Currently polling a lot of internal servers using WMI and a couple of remote servers using the agent. Configure the Discovery Engine (WMI) settings The Web Help Desk Discovery Engine (WMI) allows you to discover Microsoft Windows-based assets based on the subnet or IP range. If you own SAM, and have it deployed on the same system as NPM, you can monitor network interfaces on nodes managed through WMI. Comprehensive port requirements for SolarWinds products like DameWare, DPA, ipMonitor, FSM, and more. What should I check? Logs that might show what is going… Use the following links to configure your environment: Configure Kerberos for WMI/WinRM authentication in the SolarWinds Platform Configure WinRM polling Group Managed Service Accounts Overview in Microsoft documentation for details about gMSA's Requirements You can use gMSA accounts only for polling via WinRM with Kerberos authentication. Learn how to use Orion Remote Collectors (ORCs) with SAM. Oct 16, 2024 · The minimum/recommended requirements are based on the most common element distribution (nodes, volumes, and interfaces) and polling technology used (ICMP/SNMPv2). Feature availability based on monitoring methods — with agents or agentless using SNMP or WMI The following table displays a comparison of which features are available for the Windows agent versus agentless. With over 1200 SAM templates, many plugins, applications, and systems used in your environment—including Linux, Apache, AIX, Bind, Cisco, JMX, and more—are covered and presented in Welcome to the SolarWinds Port Requirements reference. Have been going through all the PDFs and also the videos for the better understanding of the Tool and its implementation. The difference between WMI and SNMP polling is even less noticeable, with a 4 Kbps bandwidth bump as the only noticeable effect. 2 feature: WinRM application polling Learn about using WinRM as the default transport method for WMI-based component monitors in SAM. The WMI Monitor harnesses information from WMI providers already built into Windows-based devices via WinRM polling for faster, more secure communication. How AppInsight collects Active Directory data In the AppInsight for Active Directory template, WinRM is the default transport method used to fetch data for WMI-based component monitors. You can use SolarWinds SAM to monitor hardware health for Dell, HP, HPE Proliant, and IBM devices. The main reason is for WMI polling. WMI requirements required by systems running Microsoft® Windows® operating systems to establish a successful WMI connection with a remote system. VMAN Hyper-V polling remains unsupported. 1, Kerberos support was extended to include SAM polling. An Orion Remote Collector is a mini polling engine that allows you to poll devices in your environment through WMI and SNMP. Help and Support WMI (WinRM/DCOM): Use WinRM, with DCOM as a fallback method. SolarWinds Knowledge Base :: AppInsight for SQL Requirements and Permissions May 10, 2023 · The size of your SAM environment. For more information, see the installation instructions in the Administrator Guide for your SolarWinds product. Welcome to the SolarWinds Port Requirements reference. Customers rely on SolarWinds to drive operational resilience, from unified observability to enterprise-wide service management, through a simple, powerful, and secure portfolio built for hybrid IT. The following instructions apply to SolarWinds Observability Self-Hosted and SolarWinds Platform, including SAM version 2025. Oct 18, 2018 · Learn how to test WMI connectivity using WBEMTest in the Orion Platform for troubleshooting and ensuring smooth operation of your network monitoring tools. Feb 6, 2024 · To use Amazon Web Services (AWS) or Azure for the SolarWinds Platform server, see the SolarWinds Platform 2024. If your environment includes other SolarWinds Platform modules. This is the same as when the data is polled agentlessly, because in most cases, Agents use the same methods for collecting data as agentless polling. If you would like to use a non-admin user, then you can find the configuration details in the link below but the setup of this account is not supported by SolarWinds: Troubleshoot issues you may encounter when using WinRM as the fetching method for WMI-based polling for SAM application monitor templates, application monitors, and component monitors. Some component monitors can use SolarWinds Platform agents to collect data. For the latest information, see the Scalability Engine Guidelines, see link below in the Overview. Our Windows team is very protective of their servers and who they give access to and how… So for WMI polling, the original article in that link is now revoked according to the solarwinds support rep I have a ticket opened with. Aug 12, 2015 · This document provides a comprehensive list of port requirements for various SolarWinds products. Polled data is further processed and stored in the SolarWinds Orion database. Jun 4, 2024 · The SolarWinds Academy offers education resources to learn more about your product. Although we use a domain Configure Kerberos for WMI/WinRM authentication in the SolarWinds Platform You can use Kerberos protocol for WMI authentication with the following exceptions. It seems like there is a port not defined in the "Server & Application Monitor WMI Requirements" section. Help and Support SNMP and WMI polling comparison - SolarWinds Worldwide, LLC. Do not run untested PowerShell scripts against a production instance of the SolarWinds Platform. Fewer ports: WMI requires several open ports to function properly but SolarWinds Platform agents can use "Server Initiated" mode to operate over a single port. As a network administrator, ensuring the smooth operation of your monitoring tools is crucial for maintaining optimal network performance. To learn about best practices for configuring your SolarWinds Platform installation securely, see Secure Configuration for the SolarWinds Platform. com Adding nodes to the SolarWinds Platform with WinRM or WMI polling methods fail. If you deploy additional SolarWinds Platform modules, review related release notes and system requirements in the SolarWinds Success Center. cbaezepekensybomrzzqqemowwqhuiimfjuvzeizezcpaukgxrzanziqllwolhjvcauminisz