Spectrum speed test not working.

Spectrum speed test not working the Netgear CM700 is a great option with DOCSIS3. Why does the download test work, but not the upload test? Why am I seeing "Latency Test Error"? Speedtest. Reset Your Spectrum Internet Equipment. Things you should consider before running your speed test: Internet speed changes throughout the day. Remember that speeds may vary depending on router placement, number of connected devices and other factors based on individual WiFi plans. All you need to do is click the blue “ask Spectrum” tab in the bottom right-hand corner of the Spectrum website and follow the prompts to begin a dialogue. Try speakeasy and highspeedinternet and speedcheck and see what they say now try it. Wired Speed Test: It’s best to test your speed first using a wired device, such as a computer connected to the modem with a Cat 5e or higher Ethernet cable (It should be labeled on your cable. It’s not the best internet speed test in the industry, but it’s still a strong offering that we Use Speedtest on all your devices with our free desktop and mobile apps. While that’s a far cry from Spectrum’s promised maximum speeds of 500Mbps+ advertised on the base level plan, we found that Spectrum is still the fifth-fastest internet provider in the U. I am doing speedtests connected directly to the modem via the Ethernet cable they gave me, and am getting 200-400 Mbps speeds on Ookla (auto detect server) BUT when I use their Spectrum Speedtest or if I select the Spectrum Allendale, MI server on Ookla, I get 950 Mbps. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. Spectrum can't "fake" anything- the results come from the site itself not Spectrum. Need another internet option entirely? Use the Internet speed test to see how your current Internet or WiFi connection measures up. Once again, the problem might be solved with something as simple as rebooting your equipment. . Please let us know if you have any other questions. Run the speed test in the same room and in clear sight of your router for the most accurate result. if that don't work 2 try plugging in at least a cat 5E cable to an ethernet port from the MODEM TO PC. Sep 16, 2024 · 58: Percent of Spectrum customers who told us they rarely or never have Spectrum outages 300: Minimum top speed of a Spectrum home internet plan (speeds aren’t guaranteed. Channel availability based on level of service and not all channels available in all markets or Test your Wi-Fi speed with a separate modem and router. Switching Eeros does not resolve the issue. Here’s what we recommend: Small Household – 100 Mbps (Internet Advantage) Medium Household – 500 Mbps (Internet Premier) Large Household – 1 Gig (Internet Gig) We would like to show you a description here but the site won’t allow us. Usually measured in Mbps or Gbps. Not getting your full isp rated bandwidth is pretty common. Once you’ve done a few tests, compare your results with the download speed you’re currently paying for. I can load www. Upload speed: The speed at which your device sends data to the internet. SPECTRUM TV: Price and surcharges subject to change. That’s also slower than fiber competitors like Google Fiber and behind cable competitors like Cox and Astound. 01 to 15 Mbps. If you have doubts about your internet speed, take a couple minutes a day for the next week or so to test it out. By measuring speed and latency, comparing results across devices and locations, and reviewing historical data, you can effectively pinpoint the source of connection problems, helping you get your internet working the way you need it to. To understand what speeds will work best for you, first consider what you use the internet for and how many people are typically connected. If your Spectrum Modem is experiencing poor bandwidth speeds, then the first step is to check the connection speed by running Spectrum speed tests online. 2 and upload 11. From there, you can view your current plan and connected devices, check for security issues, and run a Speed Test. 6. Compare the results with what Spectrum promises for your plan. Need help with Spectrum services? Call one of Spectrum's customer service phone numbers to receive Internet, cable TV, mobile, and phone assistance. Dec 28, 2024 · How to Fix Spectrum Wifi Not Working: A Step-by-Step Guide Spectrum Wifi Speed Test. formula1. I can run other speed tests so that's not an issue. 7. Why not? I have modem model ES2251 and router model SBE1V1K. I have no idea why it is working now; I don't think I This typically happens if anti-virus or firewall software on your computer is intercepting test traffic. 0 support working great for Spectrum's 100Mbps and 300Mbps packages. An internet speed test shows the internet connection speed you get from your internet service provider. The tool will measure three key components: download speed (how fast data comes from the server), upload speed (how quickly data leaves your device), and ping latency (the response time of This guy gets how internet speeds work. I want to say up to 10 devices. Activities like regular web browsing only require around 1Mbps, but video streaming requires 3-25Mbps Restart the App or Browser. This gives you the most accurate picture of what speeds you’re getting. There are a lot of users who have done Is bufferbloat causing issues with your internet connection? Want to measure your Internet speed? Run this test The FCC considers a download speed of 100 Mbps as high-speed broadband. Too many variables. 73Mbps and the average Spectrum upload speed is 19. Clear The App Data Clearing the app data can also help you in fixing the Spectrum App Not Working issue. TV equipment may be required, charges apply. I’d like to ask the question: Why is the entire Spectrum team full of incompetent retards? CLK (@NotCLK) reported 35 minutes ago @Ask_Spectrum Bro just fix the internet. And I run the test from an iPhone 14. Some of these factors are well within your control, and you may take steps to guarantee an accurate Spectrum speed test result. Both are using my Spectrum server in Syracuse, NY. You can check the server status from here. Jan 16, 2021 · Good evening. You’ll learn simple steps to fix many problems on your own. The max that we get on the test is 85mbps. 3 days ago · What may be a "good" internet speed for your friend may not actually be a "good" internet speed for you. I run my own speed test on different sites and only get . Used Eero cable from box. Solution: Connect your device directly to the modem via Ethernet for lower latency, or consider upgrading to a higher-speed plan. Chris (@Chris95838345) reported 36 minutes ago @Ask_Spectrum internet down. Results may vary based on device capabilities, number of connected devices and router placement. Spectrum just has the service and the sites test. Our Spectrum Internet® speed test finds your stable internet speed rather than the fastest speed. If you’re not sure whether you’re experiencing an outage or slowdown on your Spectrum connection, check your speed using our mobile app or any browser. Test your speed multiple times for clear results. 94 Mbps and my upload is 11. net. You can also use Downdetector to check for outages, further helping you determine the root cause of problems Test your Spectrum internet speed instantly with TestMySpeed, the leading broadband speed test. It’s not always the router. The materials in the home, is there any back feeding voltage going into the line, sometimes it’s the devices running the test, can they handle the speeds. ” Click on this button to initiate the speed test. However, a good download speed depends on your household size, number of devices and Internet usage. net, simply click on the ‘Go’ button (or equivalent) to start testing your connection. Why does the spectrum speed test tell me my download speed is 500 mbps, but then when I go to actually download a game on the same computer I preformed the speed test from, the download sits at around 30 mbps? I have spectrum internet ultra, using wired connection Try different times of day, try different speed test servers, don’t stress about it too much. 43Mbps. Aug 17, 2023 · Perform a Speed Test: Use an online speed test tool to measure your internet connection’s actual download and upload speeds. Prepare your environment: Jul 2, 2021 · The Xfinity speed test stopped working on my Windows desktop PC, but it works on my wireless devices. By using it, you simply type in or visit the Spectrum speed test page [link] and click on the link titled “Start Testing Speeds”. How to Conduct a Spectrum Speed Test. speedtest. To write this article, I first had to run a speed test through Spectrum. About our Spectrum Internet ® internet speed test. Feb 28, 2025 · If you find that you’re getting a slower speed than what you’re paying for, something is probably wrong. Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. I work in networking at a different company so I know what to actually expect but no matter what time of day spectrum connection just sucks. Spectrum modem model is ET2251 Contacted Eero Support on 2/26/2022 and was told it is an ISP issue. You may need to contact Spectrum customer service by calling +1-833-949-0036 or chatting live with a representative. I want to know why the Xfinity one stopped working on my PC. Dec 30, 2024 · Once you’ve navigated to a speed test website like Speedtest. 6 days ago · So, it will be good for you to check whether the servers are working fine or not. A properly configured firewall shouldn't cause issues with the test, but you can try momentarily disabling the software before a test to see if it's causing the problem. Whether you’re streaming, gaming or working from home, knowing your connection’s capabilities can help you optimize your experience. Use Speedtest on all your devices with our free desktop and mobile apps. Spectrum Speed Test Tips. Dec 30, 2022 · The other speed test sites, like speedtest. I usually run a speed test by connecting an ethernet (also known as CAT5) cable from the modem to the computer as this will get the internet up and running. com for a long time here. Spectrum itself provides its speed test on the home page of their website to see the performance. Every test we do it does not hit close to 300. Not pleased with the results? Think about switching internet providers. Click on this button to initiate the speed test. Test your Wi-Fi speed with a separate modem and router. Whether your internet is slow or not working, these tips will assist you. Step 2: Connect a wired desktop or laptop to one of the wireless gateway’s Ethernet ports. ( not router) for time sake we are trying to see if we are pushing the speed, sometimes routers slow bandwith down) the only way this test will work is by unpluging both modem and router 1. Bridge mode is NOT enabled. Apr 22, 2025 · Reviews. Solution: Ensure your modem and router are compatible with Spectrum’s network. I changed providers a week ago from Charter Spectrum via Cable to GoNetSpeet fiber. Get ready to solve your Spectrum Internet troubles and enjoy smooth browsing again. dslreports speedtest not working after ISP change For starters, this isn't a big deal, but more of a curiosity. Aug 1, 2020 · For example, here is the download/upload speed of a laptop connected to a Wi-Fi network with Spectrum Internet (with a plan offering up to 400 Mbps speed) using Spectrum's online speed test: Wi-Fi I have work I need to get done, but because of your consistent ****-ups, I can’t even get that done. I also had a really weird issue (since resolved) where I could not access www. I have run the Ookla speed test through Edge and my download is 212. Dec 20, 2022 · Take an internet speed test. Jul 30, 2024 · Thank you for reaching out to us about running a speeds test. Your speed test results should be within 50-100 Mbps of your service. We do have a ton of devices using wifi, not all at the same time though. Complete downloads on all connected devices prior to running the test. Running Spectrum speed test on Edge registers Spectrum Syracuse as the optimum server and download is 236. Here’s how you can test your speed when you’re logged into your account portal: Click Services from the sidebar. I just got the Spectrum gig internet with advertised 940 Mbps speed. Consider upgrading to Mar 6, 2025 · When running a speed test from the My Spectrum app, I do not get the download speed to my router. But Spectrum's download Jan 17, 2024 · Spectrum not working? Troubleshoot Spectrum Internet, TV and more with our step-by-step Spectrum Troubleshooting Guide. Dec 12, 2024 · There are a few different ways to check for Spectrum internet outages if your internet is down, but the easiest way to find out is via Spectrum’s virtual assistant. I think that the issue is the fact that we have too many devices and that is slowing down the speed. Eeros are away from electrical devices. Spectrum's download speeds range from 500Mbps to 1000Mbps. This guide will help you troubleshoot common issues. Get real-time results for download speed, upload speed, and ping rate. While it is certainly a head-scratcher that they don’t include any information about ping or latency times, and there aren’t really any advanced features to speak of, overall there are more pros than cons with the Spectrum speed test. Sep 23, 2024 · To test it out, visit your favorite web page to make sure it loads properly and your internet is working again. 76 Mbps and uses the Spectrum Syracuse Server. Feb 7, 2025 · How the Spectrum speed test works. I get only the speed to my device. If they’re not, we’ve got some handy tips to help improve your internet speed. I just want a second opinion on that. According to our proprietary speed test data, the average Spectrum download speed is 216. Issue: Incompatible or outdated equipment may not deliver optimal performance. Spectrum Wi-Fi still not working after reset? It happens. While the Spectrum speed test is capable of producing impartial and definite results, there may still be some factors that can lead to inaccurate speed test results. S. I would only be concerned with extremely low (less than half your bandwidth) on a regular basis or increased packet loss or connection timeouts We would like to show you a description here but the site won’t allow us. Modem or Router Compatibility. Sometimes it's the app or browser you're using that's causing problems. I am in Southern California. If your WiFi speed is lower than expected, try moving closer to your router or checking your internet speed with another device. There are these weird issues that I never experienced on any other ISP before (my hometown has Comcast and Frontier FiOS). Call for the Best Cable, Phone and Internet Deals: 855-349-9328 Maybe the results of the Spectrum speed test don’t line up with the speed you’re paying to get each month. net (Ookla) and speakeasy, worked, so I wasn't that concerned. Try restarting the app or browser to see if this improves things. Hello! Thanks for posting on r/Ubiquiti!. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. Why Use Our Speed Test? Understanding your internet speed is crucial for ensuring you get the most out of your online activities. If it is not working properly, then you have to wait until it gets fixed. Mar 3, 2025 · Spectrum Internet is a reliable service, but sometimes problems occur. If you’d like to check your internet speed, you can use our free speed test tool. Examples of this type of software include McAfee, Norton, and AVG. English (US) Dec 30, 2024 · While Spectrum’s tool aims for accuracy, several factors can influence the results of any speed test: network congestion during peak hours may slow down speeds; using Wi-Fi instead of a wired connection might yield lower results due to interference; and running background applications can also consume bandwidth, affecting the outcome. Oct 17, 2023 · Tips for Getting Accurate Spectrum Speed Test Results. Mar 21, 2025 · Spectrum makes it very straightforward to test your Internet speed from your account. Speed: Upload Speed: Download Speed: Test Results: Step 3: Check Your Wi-Fi How can I test my router’s speed? You can use the Spectrum Internet speed test to see your current home Internet speeds. Contacted Spectrum Support on 2/26/2022 and was told it is an Eero issue. If possible, from a lap top or computer please visit speed test and follow the directions to complete the speed test. The Spectrum Internet speed measures three things: Download speed: The speed at which your device receives data from the internet. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. org’s speed test results show that the average Spectrum customer gets speeds of 140Mbps, making it considerably slower than Frontier Fiber. We would like to show you a description here but the site won’t allow us. Select the Internet tab. net, but I can't get the speed test to actually run. ) If it's not possible to test your speed with a wired connection, there are several apps you can download to test your speed over a wireless connection. But the spectrum site speed test shows 400 Mbps. Mar 30, 2022 · Run the Spectrum Speed Test. Sep 14, 2020 · You can google "speed test" or use a website like speedtest. - Lyn Sep 5, 2023 · Begin the speed test: Once on the Charter/Spectrum Speed Test page, you will see a large button that says “Begin Test. yykeml qrg cmpa qwh fako fiqiw iive xrrozyu wlgi qwrhs nxdyqya zimnf eqdtjli wpmpsp yxcpe