terms and conditions

Dear Wholesale Dynasty Customer,

Dear Wholesale Dynasty Customer, Thank you for choosing us for your business needs. By proceeding with a purchase, you are agreeing to our precise and clearly defined terms and conditions outlined as follows:

Payment Processing: Upon initiating your order with the pay-later option, this serves as an initial confirmation and validation of your order. Once your order has been inspected for product availability and prepared for dispatch (usually within two business days), you will be notified of the final bill and then the credit card will be charged for the remaining balance. This procedure assures that you are only billed for available products. By proceeding with your purchase, you acknowledge and accept this process. Should you need a clearer understanding of this procedure, our customer service team is always available to assist you.

Tax Application: Taxes will be applied in accordance with your buyer status. For purchases made on behalf of a registered business, no taxes will be levied provided proper documentation (including but not limited to your Tax ID, Business Certificate, or EIN) is submitted. In the absence of such documentation, standard taxes will be applied as per regulatory requirements. Please contact our customer service team for any questions or further clarification on our tax application policy.

Shipping Terms: Shipping charges are determined by both the delivery location and the total value of your order. We proudly offer free shipping within the five boroughs of New York City for orders exceeding a total value of $500. For deliveries outside these boroughs, shipping charges will be calculated based on the ZIP code of the destination. You will be informed of these charges prior to finalizing your order. Our customer service team is prepared to assist should you have any inquiries or need additional clarification on our shipping policy.

Returns: We accept returns on undamaged, unopened goods within two business days of delivery. All returns must be in the original packaging, with all seals intact. Returns that do not meet these criteria may be rejected. Shipping fees apply.

Damaged Goods: If an item is received in a damaged condition, we must be notified within two business days of delivery. We will replace the item or issue a refund upon return of the damaged item. We are not responsible for any damage resulting from improper handling or usage of the product.

We at Wholesale Dynasty are grateful for your understanding and cooperation as it enables us to provide you with a superior and seamless purchasing experience. You indicate your understanding and acceptance of these terms and conditions by finalizing your purchase. Any deviation from these terms will be viewed as a violation of this agreement. Should you disagree with these terms, we kindly ask that you refrain from proceeding with your purchase. For any further questions or concerns regarding these terms, we encourage you to reach out to our customer service team before finalizing your order.